LEGAL
CIGARS ON THIS SITE ARE NOT INTENDED FOR ANYONE UNDER THE AGE OF 21.
Prices subject to change without notice. Not responsible for typographical errors*. We reserve the right to limit quantities. Special orders for related merchandise can be filled upon request. We reserve the right to reject any order for any reason. No order shall be binding at classic-cigars until we accept it. Items may be purchased from this website using a valid credit card or Paypal or zelle for payment. Shipping of items will be by UPS or USPS. Items must be shipped to an address where a person is available to sign for and receive said items. These terms and conditions of sale and the transactions contemplated thereby are governed solely by the laws of the State of Florida, and any and all claims related thereto must be brought and finally resolved solely in the courts of the State of Florida. By placing an order, you agree to all foregoing terms and conditions.
SECURITY
We guarantee that every transaction you make at classic-cigars.com will be 100% safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet. All bells and whistles of the cutting edge technology are being employed on this website for your safety. Your information is extremely important to us and we take extra effort to guarantee your transaction’s safety and this commitment. We employ independent security services that monitor the website 24/7 and provide alerts for any breach.
PRIVACY
The information we collect will be used to notify customers about updates to our web site and periodic specials. We do not share the information with other organizations for any purpose.
LIGHTERS
Due to federal regulations lighters cannot be shipped by air. All orders containing lighters will be shipped by Ground only.
FLOOR STANDING HUMIDORS
Floor Standing Humidors are Nonreturnable Items. Any claims for defectiveness must be contacted directly through the manufacturer. This includes the item’s warranty, replacement, or repair. Mike’s Cigars is not responsible for any warranty, repair. Also classic-cigars do not have any liability to damages that results from deliveries. classic-cigars MAKES NO REPRESENTATIONS OR WARRANTIES for these items.
INTERNATIONAL SHIPMENTS
Due to federal regulations lighters cannot be shipped by air. All orders containing lighters will be shipped by Ground only.
DISCLAIMERS
We reserve the right to cancel and fully refund the customer in any case of a typographical error or honest mistake that is clearly obvious that occurred on our web site. We will always try our best to accommodate any customer that was offended in such case in an amicable solution but sometimes we simply can’t ship in this situation.
All gift certificates must be mailed back to us in order to be redeemed. You must make a purchase to redeem a gift certificate.
Brands that are promoted with a gift certificate for every box, the box must contain at least 20 cigars. Boxes with 19 cigars or less require a purchase of two boxes.
On brands with a discounted second box/bundle, the second box/bundle must be of equal or lesser value than the first box/bundle.
Application of gift certificate credit is subject to the “Gift Certificate Program” restrictions.
Samplers and free items – While we make every attempt to fill every order according to specified items, we sometimes have an “out of stock” situation. We reserve the right to substitute items with equal or better value items.
Samplers – In samplers that include cigars from different brands we reserve the right to replace a specific cigar with equal or higher value substitute.
colors, shades, size and other physical features of cigars displayed on this web site may look bigger, smaller or otherwise different than the actual cigars we sell
RETURN POLICY
All returned items must be pre-approved with authorization by email. All returns must be in the original packaging and “new” condition as all merchandise shipped from our warehouse leaves here in perfect condition. All gift items must be included together with the returned items. If the gift item is not included in the return, it’s value will be deducted from the credit for the returned item. In the unlikely event that you should doubt the quality of an item, you must notify us within 72 hours of receiving the merchandise to obtain a written return Authorization Number. Merchandise that will be returned or refused without authorization, will be subject to 50% restocking fee or $15 whichever is more. “Collector items”, lighters or limited edition items are not returnable. Once you have obtained an Authorization Number, you should mark it clearly on the package next to the address label. All returns will be reviewed and subjected to applicable restocking fee and shipping charge as all returns cannot be resold. Buyers remorse is not accepted for any returns. All classic-cigars orders are automatically processed by our secure merchant processor and sent for shipment as soon as possible. During this process, we incur irreversible fees as part of the shipping process, and as such, we are unfortunately unable to cancel orders free of charge. All orders that are cancelled before shipping has occurred, will be assessed a 7% cancellation fee before any credit is issued. An order will not be considered for cancellation after it has shipped. It will be treated as a return with all applicable fees.
FRESHNESS GUARANTEE
We take quality control very seriously. All the cigars we ship are shipped either in sealed boxes or, in case of single sticks or 5-packs, in properly sealed bags. Most cigars in our samplers are super-premium cigars and we do everything to guarantee freshness upon arrival.
All classic-cigars orders are shipped from our state-of-the-art climate controlled warehouse in Florida.
And all the cigars are hermetically packed in humidity sealed-in zip-loc with patented WATER-PILLOW packets inside the package to guarantee freshness.
With that said please let me add that shipping individual cigars to the pacific north-west by GROUND service is not recommended, especially in the summer By exposing the cigars to the hot conditions in regular postal service or U.P.S. trucks we sacrifice all of the benefits described above.
We strongly recommend to purchase the cigars in the ORIGINAL box that was packed and sealed at the factory, and ship cross country by AIR not by ground.